In the app
Open Profile → Delete my account and enter your password.
Without the app
Email support@orenote.kenjipm.com from the email address on your account, with the subject "Delete my account". We reply to that address to confirm, and delete the account once you answer.
What happens
- Your account is closed at once, and you are signed out on every device.
- After 30 days, everything in it is permanently erased: your name and email, what you saved and wrote, pictures you uploaded, cards, study history, likes, reports, blocks, coins and credits.
What is kept
- AI-written values that were added to OreNote's shared catalog. They belong to OreNote, not to your account, and contain nothing about you.
- A record of moderation actions about the account, which names its id, not its name or email.
- Database backups, until they roll off within our provider's backup period.
A subscription bought in Google Play or the App Store is not cancelled by deleting the account. Cancel it in the store.